Answer Shopping (phr.)

by Graham Email

The process adopted by dysfunctional or ethically-marginal senior leadership when they have already created what they believe is the correct answer to a pressing issue (which may or may not be the correct answer). People presented as "experienced", "authorities", "consultants", "experts" etc. are asked questions designed to elicit the pre-determined answer (verbally or in written form), in order to support and validate the chosen answer or decision within the corporation.
Often employed as a mechanism for post hoc justification of a severely flawed leadership decision.