More insighful phrases from "Fad Surfing In The Boardroom":

Benchmarking 1. Comparison of operations against best-in-class; a superb way to spark new ideas and significant insights when the examples are selected with thought and imagination
2. The basis for great jobs in which the incumbents have no substantive responsibilities other than to gallivant around the world, meet all sorts of interesting people, make occasional proclamations about all of the neat things other corporations do, and then submit appropriately lavish expense reports.

Black Hole A massive object in space, predicted by the General Theory of Relativity, into which things fall but from which nothing, not even light, can escape. Frequent destination of employee ideas, customer complaints, and supplier suggestions.

CLM Acronym for "career limiting move"; phrase used by senior managers in corporations when asked to share their views about the corporation's strategy with their bosses; as future events show, their views may be correct, as is their assessment of the risk of sharing those views.

CTM Acronym for "career terminating move". See also CLM. The price of total candour in a dysfunctionally defensive corporate culture.

Corporate Culture 1. The way we do things around here; our combination of shared values and group norms
2. An excuse for not making desperately needed changes in the way a company conducts its business.

Due consideration What businesspeople do to postpone making tough decisions (when three-year olds do this to postpone bedtime, it's called "stalling")